# Demodesk Changelog

> Product updates from Demodesk.

- Page: https://demodesk.ai/changelog

- 2026-11-09 — [Let the AI add pages to your playbooks](https://demodesk.ai/changelog/2026-11-09-let-the-ai-add-pages-to-your-playbooks.md): Ask the AI to add an agenda item or a website tab to a playbook, with the talk track written in and placed where you want it. It works in AI chat, with your agents and from a connected AI tool.
- 2026-11-09 — [Let the AI build every routing rule](https://demodesk.ai/changelog/2026-11-09-let-the-ai-build-every-routing-rule.md): Ask the AI to set up routing rules on text and number answers, not just on answers picked from a list, and to send a rule or the fallback to a website instead of a meeting type. It works in AI chat, with your agents and from a connected AI tool.
- 2026-11-09 — [Let the AI manage your meeting type emails](https://demodesk.ai/changelog/2026-11-09-let-the-ai-manage-your-meeting-type-emails.md): Ask the AI to switch a meeting type's emails and calendar invites on or off, rewrite their copy and manage its reminders. It works in AI Chat, with your agents and from a connected AI tool, always within your own permissions.
- 2026-11-09 — [Let the AI rewrite your playbook pages](https://demodesk.ai/changelog/2026-11-09-let-the-ai-rewrite-your-playbook-pages.md): Ask the AI to reword a page in one of your playbooks or to park a page you no longer need. It works in AI chat, with your agents and from a connected AI tool, always within your own permissions.
- 2026-11-09 — [Let the AI set up your routing questions](https://demodesk.ai/changelog/2026-11-09-let-the-ai-set-up-your-routing-questions.md): Ask the AI to add, reword, reorder and remove the qualifying questions of a routing form, and to add, rename, hide or delete their answer options. It works in AI chat, with your agents and from a connected AI tool.
- 2026-11-09 — [Let the AI update your routing forms](https://demodesk.ai/changelog/2026-11-09-let-the-ai-update-your-routing-forms.md): Ask the AI to open a routing form and change its rules, its name, its status or the meeting type bookers get when no rule matches. It works in AI chat, with your agents and from a connected AI tool, always within your own permissions.
- 2026-11-09 — [Work with playbooks from your AI tool](https://demodesk.ai/changelog/2026-11-09-work-with-playbooks-from-your-ai-tool.md): A connected AI tool can now list your playbooks, open one and read every page with its talk track, create a new team or personal playbook, and rename one you already have.
- 2026-11-04 — [Pause the CRM Concierge per CRM](https://demodesk.ai/changelog/2026-11-04-pause-the-crm-concierge-per-crm.md): A new switch on the Automatic CRM Sync page lets admins pause the AI CRM Concierge for one CRM and keep every rule in place, with a reminder before a deletion would stop it by accident.
- 2026-11-03 — [Follow-up emails land in your drafts](https://demodesk.ai/changelog/2026-11-03-follow-up-emails-land-in-your-drafts.md): After a recorded meeting with external attendees, the follow-up email Demodesk writes is now saved straight into your Gmail or Outlook drafts, ready for you to review and send. Nothing is sent for you.
- 2026-11-02 — [Filter automations by meeting source](https://demodesk.ai/changelog/2026-11-02-filter-automations-by-meeting-source.md): Automation rules can now match meetings by where the recording came from, so a rule can apply to your Aircall calls, your Zoom meetings or your mobile app recordings only.
- 2026-10-30 — [Manage groups from your AI tool](https://demodesk.ai/changelog/2026-10-30-manage-groups-from-your-ai-tool.md): A connected AI tool can now create, rename and delete groups, change their visibility and recording access, and add or remove the teammates in them.
- 2026-10-30 — [The AI now sends your real booking links](https://demodesk.ai/changelog/2026-10-30-the-ai-now-sends-your-real-booking-links.md): When the AI looks up one of your meeting types, it now gets the real public booking link with it, so the links in drafted messages work instead of being placeholders.
- 2026-10-29 — [Bulk-change default meeting types from your AI tool](https://demodesk.ai/changelog/2026-10-29-bulk-change-default-meeting-types-from-your-ai-too.md): Company admins can now ask a connected AI tool to move teammates from one default meeting type to another, with a preview of everyone affected before anything is saved.
- 2026-10-23 — [Manage your settings through the API and AI](https://demodesk.ai/changelog/2026-10-23-manage-your-settings-through-the-api-and-ai.md): Your personal settings and your company's custom vocabulary are now part of the Demodesk API v2, and you can ask the AI to read or change them for you.
- 2026-10-21 — [Keep your own transcription keyword list](https://demodesk.ai/changelog/2026-10-21-keep-your-own-transcription-keyword-list.md): Add the names, products and abbreviations that come up in your meetings to Personal vocabulary under Settings > Personal > Preferences. Your keywords are used ahead of your company's custom vocabulary.
- 2026-10-21 — [Let the AI keep your battlecards current](https://demodesk.ai/changelog/2026-10-21-let-the-ai-keep-your-battlecards-current.md): Ask the AI to build a battlecard deck or refresh the cards your team opens in meetings. It works in AI chat, with your agents and from a connected AI tool, always within your own permissions.
- 2026-10-19 — [All your recording filters in one place](https://demodesk.ai/changelog/2026-10-19-all-your-recording-filters-in-one-place.md): The Recordings page has a new Filters button that gathers the Show and Hide filters, with every active filter shown as a pill above the list. Calls shorter than two minutes are hidden to start.
- 2026-10-19 — [Ask the AI about scorecard questions and comments](https://demodesk.ai/changelog/2026-10-19-ask-the-ai-about-scorecard-questions-and-comments.md): Demodesk AI can now answer down to the single scorecard question, and it can read the comments your team leaves on recordings. Meeting categories and your scorecard templates are part of the picture too.
- 2026-10-19 — [Manage groups and members through the API](https://demodesk.ai/changelog/2026-10-19-manage-groups-and-members-through-the-api.md): The Demodesk API v2 can now list, create, rename, reconfigure and delete your company groups, and add or remove teammates from restricted groups.
- 2026-10-15 — [Connect Microsoft Dynamics 365](https://demodesk.ai/changelog/2026-10-15-connect-microsoft-dynamics-365.md): Microsoft Dynamics 365 is now a CRM you can connect in Demodesk. Enter your organization URL, sign in with Microsoft, and Demodesk starts learning your Dynamics setup.
- 2026-10-10 — [Make key scorecard questions count for more](https://demodesk.ai/changelog/2026-10-10-make-key-scorecard-questions-count-for-more.md): Give the scorecard questions you add a Low, Medium or High importance and see the share each takes of the overall score. The overall score then follows the weighting you set.
- 2026-09-23 — [Choose which integrations your team can connect](https://demodesk.ai/changelog/2026-09-23-choose-which-integrations-your-team-connects.md): Company admins can now allow or block each integration for everyone in the company, and decide how new integrations start out.
- 2026-08-27 — [The AI can read your inbox and write drafts](https://demodesk.ai/changelog/2026-08-27-ai-reads-your-inbox-and-writes-drafts.md): Give the AI access to your Gmail or Outlook inbox so it can find emails and prepare drafts for you. It never sends an email.
- 2026-08-21 — [Sharper transcripts that know your words](https://demodesk.ai/changelog/2026-08-21-sharper-transcripts.md): Every transcript now gets an AI correction pass, your custom vocabulary holds far more terms, and Notetaker recordings are moving to a new engine that hears each person separately.
- 2026-08-12 — [Your agents became a team sport](https://demodesk.ai/changelog/2026-08-12-shared-agents-teams.md): Share agents with your team, AI Analyst on mobile, Microsoft Teams posting, automations by asking, and more.
- 2026-07-07 — [Demodesk in Slack, and inside any AI tool](https://demodesk.ai/changelog/2026-07-07-slack-mcp-enhancements.md): Summaries post to Slack automatically, per-call follow-up prompts, instant recordings with context, and MCP that can act.
- 2026-06-10 — [Limit recordings to the host and internal participants, and stop the AI mid-answer](https://demodesk.ai/changelog/2026-06-10-host-and-participants-access-and-more.md): Limit a recording to the host and internal participants, stop the AI Analyst mid-answer, and see which tools the AI can use right under the chat box.
- 2026-05-21 — [Demodesk MCP: bring your conversations into ChatGPT, Claude & more](https://demodesk.ai/changelog/2026-05-21-mcp-launch.md): Ask AI about your calls, deals and pipeline, powered by your Demodesk data.
- 2026-05-18 — [Build your own AI agents with AI Crew](https://demodesk.ai/changelog/2026-05-18-ai-crew.md): Set up your AI Crew once. They watch your calls, surface what matters, and put it where your team works.
- 2026-04-28 — [Introducing Deal Insights and more](https://demodesk.ai/changelog/2026-04-28-deal-insights.md): Deal Insights, WebEx and RingCentral integrations, OAuth enforcement, CSV export and improved AI search.
- 2026-03-27 — [Demodesk is on your phone: the mobile app is here](https://demodesk.ai/changelog/2026-03-27-mobile-app.md): The Demodesk mobile app, custom integrations, AI Analyst in the Chrome extension, a new API endpoint and more.
- 2026-02-27 — [Skip meetings by keyword, record audio only, and more](https://demodesk.ai/changelog/2026-02-27-skip-meetings-audio-only-and-more.md): Tell the Notetaker which meetings to skip, record audio without video, start a recording from the Chrome extension, pick any date range for reports, and see seat costs before you invite.
- 2025-12-18 — [December Update: a more hands-on AI Analyst and contextual automations](https://demodesk.ai/changelog/2025-12-18-ai-analyst-contextual-automations.md): Create scorecards from chat, CRM context in the AI Analyst, and automation rules that use meeting context.
- 2025-11-28 — [November Update: AI Analyst and CRM Concierge custom objects](https://demodesk.ai/changelog/2025-11-28-ai-analyst-research-preview.md): The AI Analyst extracts insights from all your conversations, and CRM Concierge now supports custom objects.
- 2025-08-29 — [Your CRM Concierge just got a power-up](https://demodesk.ai/changelog/2025-08-29-crm-concierge-power-up.md): Multi-object sync, AI Context and Magic Mode for CRM Concierge, group-based recording access and email opt-outs.
- 2025-06-24 — [Demodesk's Summer Update](https://demodesk.ai/changelog/2025-06-24-summer-update.md): Rename recordings, smarter deal handling in CRM Concierge and native tables in AI output.
- 2025-05-20 — [Now live: AI-powered CRM updates after every call](https://demodesk.ai/changelog/2025-05-20-ai-crm-concierge-beta.md): AI CRM Concierge in public beta (field sync, no setup required), better follow-up emails and company-level visibility controls.
- 2025-04-10 — [New recording view, better search and more!](https://demodesk.ai/changelog/2025-04-10-new-recording-view.md): A redesigned recording view, smarter recording search, new visibility settings and an updated Make integration.
- 2025-01-22 — [AI Reports for multi-meeting insights and more!](https://demodesk.ai/changelog/2025-01-22-ai-reports-dialers.md): Turn recordings into actionable insights with AI Reports, dialer integrations incl. CloudCall, and the upcoming AI CRM Concierge.
- 2024-09-27 — [Better AI Custom Summaries and so much more!](https://demodesk.ai/changelog/2024-09-27-summary-personas-aircall.md): Summary personas, a smarter AI Assistant, Aircall integration and more.
- 2024-08-08 — [Better AI Coach customization and so much more!](https://demodesk.ai/changelog/2024-08-08-ai-coach-customization.md): AI Coach Questions Library, new Insights Dashboard, feedback language, scorecard filters and recording uploads.
- 2024-07-01 — [Custom Summaries and so much more!](https://demodesk.ai/changelog/2024-07-01-custom-summaries.md): Create custom summaries for your use case, control recording visibility, better AI Coach and routing improvements.
- 2024-05-13 — [Automated AI Coaching, Chat with AI, Meeting Recap + Follow-up emails](https://demodesk.ai/changelog/2024-05-13-meeting-recap-ai-assistant.md): Activate the AI Coach for all your meetings, chat with your AI Assistant and send meeting recaps to customers.
- 2024-04-10 — [AI Coach, Localized AI Summaries and more](https://demodesk.ai/changelog/2024-04-10-ai-coach-localized-summaries.md): Get coached on every meeting with the AI Coach, plus Zoom support, localized summaries and routing improvements.
- 2024-02-16 — [Google Meet + MS Teams integration, HubSpot Forms integration, AI Summaries and more](https://demodesk.ai/changelog/2024-02-16-meet-teams-integration-ai-summaries.md): Demodesk now integrates with Google Meet and Microsoft Teams, offers customizable AI summaries and more.
- 2022-03-10 — [Bring more life to your meetings!](https://demodesk.ai/changelog/2022-03-10-meeting-background-library.md): Your Virtual Background Library is here.
- 2022-02-24 — [You can now integrate Demodesk with Guru, Chorus & more!](https://demodesk.ai/changelog/2022-02-24-new-integrations.md): 4 new integrations: Chorus, Guru, Refract and Make.
- 2021-12-28 — [A look back at Demodesk in 2021](https://demodesk.ai/changelog/2021-12-28-2021-year-in-review.md): Highlights of our most memorable product releases of 2021.
- 2021-12-07 — [Your Virtual Sales Floor is here!](https://demodesk.ai/changelog/2021-12-07-virtual-sales-floor.md): See your team's live meetings and schedule meetings to shadow in advance with the new Virtual Sales Floor.
- 2021-10-07 — [Never forget a meeting follow-up again!](https://demodesk.ai/changelog/2021-10-07-meeting-follow-up-team-booking.md): Meeting follow-ups are now available. Plus team booking, improved call recording and audio onboarding.
- 2021-09-06 — [Group chat, Guru integration... and more](https://demodesk.ai/changelog/2021-09-06-group-chat-guru.md): Meeting group chat is live. Follow-up emails, Guru integration and Airtime notifications enter beta.
- 2021-08-02 — [Now automating your follow-up emails](https://demodesk.ai/changelog/2021-08-02-meeting-follow-up-beta.md): Meeting Follow-up Experience in beta, scrollable video feeds and host audio onboarding.