# Demodesk is on your phone: the mobile app is here

> The Demodesk mobile app, custom integrations, AI Analyst in the Chrome extension, a new API endpoint and more.

- Date: 2026-03-27
- Page: https://demodesk.ai/changelog/2026-03-27-mobile-app

## 📱 The Demodesk mobile app is here

![📱 The Demodesk mobile app is here](https://web.demodesk.ai/_next/static/media/2026-03-27-mobile-3.381axoywkxaa4.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

Demodesk now has a dedicated mobile app for Android and iOS. In-person meetings, field visits and on-site demos no longer go unrecorded: open the app, tap record, and the recording auto-uploads to Demodesk – with AI transcription, summaries, scorecard coaching and CRM sync, just like your virtual meetings.

- **Calendar integration built in** – See your upcoming meetings, tap one and start recording.
- **Works with your CRM** – Mobile recordings flow through the same CRM Concierge pipeline (HubSpot, Salesforce, Pipedrive).
- **Who it's for** – Field sales, account managers on site visits, recruitment teams running in-person interviews.

Download: [Google Play](https://play.google.com/store/apps/details?id=com.demodesk.recorder) · [App Store](https://apps.apple.com/app/demodesk-recorder/id6760012211)

## Custom integrations

![Custom integrations](https://web.demodesk.ai/_next/static/media/2026-03-27-integration-1.2_60r30gg0xb6.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

Admins can now connect any external service to the AI Analyst, so the AI can pull data from or push data to it in conversations and through agents – customers already use this with Notion, Slack, Intercom, GitHub and others. Set it up under **Settings → Integrations → Connections → Custom Integrations**, or [ask in the chat](https://demodesk.com/manage/chat). You define the base URL, API key, allowed endpoints and usage instructions.

## AI Analyst in the Chrome extension

![AI Analyst in the Chrome extension](https://web.demodesk.ai/_next/static/media/2026-03-27-meet.3sp_l6y_6_4_d.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

The AI Analyst is now available in the Chrome extension on any page – including during a live meeting in your browser. With Scheduling enabled too, toggle between booking links and the Analyst in the top navigation.

## CRM Concierge can access scorecard data

![CRM Concierge can access scorecard data](https://web.demodesk.ai/_next/static/media/2026-03-27-aicoach-2x-1.2y1zfglqvhvbr.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

Add a custom instruction and the CRM Concierge will write scorecard results – coaching scores, SPICED results, feedback themes – into your HubSpot, Salesforce or Pipedrive fields.

## New API endpoint for transcripts, summaries and scorecards

![New API endpoint for transcripts, summaries and scorecards](https://web.demodesk.ai/_next/static/media/2026-03-27-api.1s95w87tueuxe.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

API v2 now offers access to transcripts, summaries and scorecard data (API key authentication), including bulk download of recordings. [API reference](https://demodesk.ai/help/api-reference).

## Best practices

![Best practices](https://web.demodesk.ai/_next/static/media/2026-03-27-report.36dlbfc1hcbv_.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

- **AI meeting context** – Describe in natural language when an automation rule for a scorecard, summary or CRM Concierge should trigger.
- **Custom coaching reports** – Try a prompt like: *"Analyze the last 30 days of calls for [user name] where scorecards were used. Create a training plan with 1–2 focused recommendations per criterion, including example questions."*

## Other enhancements

- **Better CRM Concierge error messages** – Sync failures and association failures are now reported separately.
- **Pipedrive dialer import** – Import Pipedrive dialer recordings for transcription, scoring and coaching.
- **Feedback on AI** – Thumbs up/down (with optional reason) on AI chat messages.

## Preview: Agents

![Preview: Agents](https://web.demodesk.ai/_next/static/media/2026-03-27-frame-1000007078.3m4lgak25vtf5.webp?dpl=dpl_DrRNmKbkqUyMhZTNrJJuKewmz4Aq)

Agents let you hand off recurring work to the AI: describe what you need in plain language and it runs on its own schedule – e.g. posting call key points to Slack or sending a weekly pipeline risk report. [Learn more](http://agentspreview.demodesk.ai).