# The AI can read your inbox and write drafts

> Give the AI access to your Gmail or Outlook inbox so it can find emails and prepare drafts for you. It never sends an email.

- Date: 2026-08-27
- Page: https://demodesk.ai/changelog/2026-08-27-ai-reads-your-inbox-and-writes-drafts

## Your inbox as context

Turn on **Read inbox** and the AI Analyst, the AI Assistant on a recording and your agents can search your inbox and read whole email threads. Ask things like "What did the customer reply after our demo?"

## Drafts ready for you

Turn on **Create drafts** and the AI can write a new email, reply inside an existing thread or edit a draft. It never sends anything. You review the draft and send it yourself in Gmail or Outlook.

## How to turn it on

Go to **Settings** > **Integrations** > **Connections** and find your Google or Microsoft account under **Calendar & email**. Click **Settings** next to it, choose your **Email permissions** and save. The AI uses the account set as your default connection.