Skip to content

Where to find our DPA and security documents

Updated September 29, 2026

On this page

All of Demodesk's security and compliance documents are on our Trust Center at security.demodesk.com/resources. This includes the data processing agreement (DPA) in English and in German.

What you can find there

  • GDPR: the Data processing agreement (English), the Auftragsverarbeitungsvertrag (German), the Technical and Organizational Measures (TOMs), a GDPR whitepaper, the Transfer Impact Assessment for Recall.ai, and our privacy policies for the platform and the website.
  • ISO 27001: our ISO 27001 certificate and our pentest report.
  • EU AI Act: our EU AI Act white paper in English and in German.
  • Other resources: our terms of use and our network security scorecard.

How to download a document

Some documents open straight away. Click View next to the privacy policies, the ISO 27001 certificate, the EU AI Act white papers or the terms of use.

The other documents need access first. Click Request access next to the document and fill in the form. Once your request is approved, you can download the document. This applies to the DPA, the TOMs, the GDPR whitepaper, the Transfer Impact Assessment, the pentest report and the network security scorecard.

Questions

If you have a question about a document, write to security@demodesk.com.

Related articles

More in this category

Still need a hand?

Our support team answers in the app chat, or at support@demodesk.com.