Product updates from Demodesk.
Ask the AI to add an agenda item or a website tab to a playbook, with the talk track written in and placed where you want it. It works in AI chat, with your agents and from a connected AI tool.
Read the full update: Let the AI add pages to your playbooksAsk the AI to set up routing rules on text and number answers, not just on answers picked from a list, and to send a rule or the fallback to a website instead of a meeting type. It works in AI chat, with your agents and from a connected AI tool.
Read the full update: Let the AI build every routing ruleAsk the AI to switch a meeting type's emails and calendar invites on or off, rewrite their copy and manage its reminders. It works in AI Chat, with your agents and from a connected AI tool, always within your own permissions.
Read the full update: Let the AI manage your meeting type emailsAsk the AI to reword a page in one of your playbooks or to park a page you no longer need. It works in AI chat, with your agents and from a connected AI tool, always within your own permissions.
Read the full update: Let the AI rewrite your playbook pagesAsk the AI to add, reword, reorder and remove the qualifying questions of a routing form, and to add, rename, hide or delete their answer options. It works in AI chat, with your agents and from a connected AI tool.
Read the full update: Let the AI set up your routing questionsAsk the AI to open a routing form and change its rules, its name, its status or the meeting type bookers get when no rule matches. It works in AI chat, with your agents and from a connected AI tool, always within your own permissions.
Read the full update: Let the AI update your routing formsA connected AI tool can now list your playbooks, open one and read every page with its talk track, create a new team or personal playbook, and rename one you already have.
Read the full update: Work with playbooks from your AI toolA new switch on the Automatic CRM Sync page lets admins pause the AI CRM Concierge for one CRM and keep every rule in place, with a reminder before a deletion would stop it by accident.
Read the full update: Pause the CRM Concierge per CRMAfter a recorded meeting with external attendees, the follow-up email Demodesk writes is now saved straight into your Gmail or Outlook drafts, ready for you to review and send. Nothing is sent for you.
Read the full update: Follow-up emails land in your draftsAutomation rules can now match meetings by where the recording came from, so a rule can apply to your Aircall calls, your Zoom meetings or your mobile app recordings only.
Read the full update: Filter automations by meeting sourceA connected AI tool can now create, rename and delete groups, change their visibility and recording access, and add or remove the teammates in them.
Read the full update: Manage groups from your AI toolWhen the AI looks up one of your meeting types, it now gets the real public booking link with it, so the links in drafted messages work instead of being placeholders.
Read the full update: The AI now sends your real booking linksCompany admins can now ask a connected AI tool to move teammates from one default meeting type to another, with a preview of everyone affected before anything is saved.
Read the full update: Bulk-change default meeting types from your AI toolYour personal settings and your company's custom vocabulary are now part of the Demodesk API v2, and you can ask the AI to read or change them for you.
Read the full update: Manage your settings through the API and AIAdd the names, products and abbreviations that come up in your meetings to Personal vocabulary under Settings > Personal > Preferences. Your keywords are used ahead of your company's custom vocabulary.
Read the full update: Keep your own transcription keyword listAsk the AI to build a battlecard deck or refresh the cards your team opens in meetings. It works in AI chat, with your agents and from a connected AI tool, always within your own permissions.
Read the full update: Let the AI keep your battlecards currentThe Recordings page has a new Filters button that gathers the Show and Hide filters, with every active filter shown as a pill above the list. Calls shorter than two minutes are hidden to start.
Read the full update: All your recording filters in one placeDemodesk AI can now answer down to the single scorecard question, and it can read the comments your team leaves on recordings. Meeting categories and your scorecard templates are part of the picture too.
Read the full update: Ask the AI about scorecard questions and commentsThe Demodesk API v2 can now list, create, rename, reconfigure and delete your company groups, and add or remove teammates from restricted groups.
Read the full update: Manage groups and members through the APIMicrosoft Dynamics 365 is now a CRM you can connect in Demodesk. Enter your organization URL, sign in with Microsoft, and Demodesk starts learning your Dynamics setup.
Read the full update: Connect Microsoft Dynamics 365Give the scorecard questions you add a Low, Medium or High importance and see the share each takes of the overall score. The overall score then follows the weighting you set.
Read the full update: Make key scorecard questions count for moreCompany admins can now allow or block each integration for everyone in the company, and decide how new integrations start out.
Read the full update: Choose which integrations your team can connectGive the AI access to your Gmail or Outlook inbox so it can find emails and prepare drafts for you. It never sends an email.
Read the full update: The AI can read your inbox and write draftsEvery transcript now gets an AI correction pass, your custom vocabulary holds far more terms, and Notetaker recordings are moving to a new engine that hears each person separately.
Read the full update: Sharper transcripts that know your wordsShare agents with your team, AI Analyst on mobile, Microsoft Teams posting, automations by asking, and more.
Read the full update: Your agents became a team sportSummaries post to Slack automatically, per-call follow-up prompts, instant recordings with context, and MCP that can act.
Read the full update: Demodesk in Slack, and inside any AI toolLimit a recording to the host and internal participants, stop the AI Analyst mid-answer, and see which tools the AI can use right under the chat box.
Read the full update: Limit recordings to the host and internal participants, and stop the AI mid-answerAsk AI about your calls, deals and pipeline, powered by your Demodesk data.
Read the full update: Demodesk MCP: bring your conversations into ChatGPT, Claude & moreSet up your AI Crew once. They watch your calls, surface what matters, and put it where your team works.
Read the full update: Build your own AI agents with AI CrewDeal Insights, WebEx and RingCentral integrations, OAuth enforcement, CSV export and improved AI search.
Read the full update: Introducing Deal Insights and moreThe Demodesk mobile app, custom integrations, AI Analyst in the Chrome extension, a new API endpoint and more.
Read the full update: Demodesk is on your phone: the mobile app is hereTell the Notetaker which meetings to skip, record audio without video, start a recording from the Chrome extension, pick any date range for reports, and see seat costs before you invite.
Read the full update: Skip meetings by keyword, record audio only, and moreCreate scorecards from chat, CRM context in the AI Analyst, and automation rules that use meeting context.
Read the full update: December Update: a more hands-on AI Analyst and contextual automationsThe AI Analyst extracts insights from all your conversations, and CRM Concierge now supports custom objects.
Read the full update: November Update: AI Analyst and CRM Concierge custom objectsMulti-object sync, AI Context and Magic Mode for CRM Concierge, group-based recording access and email opt-outs.
Read the full update: Your CRM Concierge just got a power-upRename recordings, smarter deal handling in CRM Concierge and native tables in AI output.
Read the full update: Demodesk's Summer UpdateAI CRM Concierge in public beta (field sync, no setup required), better follow-up emails and company-level visibility controls.
Read the full update: Now live: AI-powered CRM updates after every callA redesigned recording view, smarter recording search, new visibility settings and an updated Make integration.
Read the full update: New recording view, better search and more!Turn recordings into actionable insights with AI Reports, dialer integrations incl. CloudCall, and the upcoming AI CRM Concierge.
Read the full update: AI Reports for multi-meeting insights and more!Summary personas, a smarter AI Assistant, Aircall integration and more.
Read the full update: Better AI Custom Summaries and so much more!AI Coach Questions Library, new Insights Dashboard, feedback language, scorecard filters and recording uploads.
Read the full update: Better AI Coach customization and so much more!Create custom summaries for your use case, control recording visibility, better AI Coach and routing improvements.
Read the full update: Custom Summaries and so much more!Activate the AI Coach for all your meetings, chat with your AI Assistant and send meeting recaps to customers.
Read the full update: Automated AI Coaching, Chat with AI, Meeting Recap + Follow-up emailsGet coached on every meeting with the AI Coach, plus Zoom support, localized summaries and routing improvements.
Read the full update: AI Coach, Localized AI Summaries and moreDemodesk now integrates with Google Meet and Microsoft Teams, offers customizable AI summaries and more.
Read the full update: Google Meet + MS Teams integration, HubSpot Forms integration, AI Summaries and moreYour Virtual Background Library is here.
Read the full update: Bring more life to your meetings!4 new integrations: Chorus, Guru, Refract and Make.
Read the full update: You can now integrate Demodesk with Guru, Chorus & more!Highlights of our most memorable product releases of 2021.
Read the full update: A look back at Demodesk in 2021See your team's live meetings and schedule meetings to shadow in advance with the new Virtual Sales Floor.
Read the full update: Your Virtual Sales Floor is here!Meeting follow-ups are now available. Plus team booking, improved call recording and audio onboarding.
Read the full update: Never forget a meeting follow-up again!Meeting group chat is live. Follow-up emails, Guru integration and Airtime notifications enter beta.
Read the full update: Group chat, Guru integration... and moreMeeting Follow-up Experience in beta, scrollable video feeds and host audio onboarding.
Read the full update: Now automating your follow-up emails
